Contact
Telephone, send an e-mail, write a letter or call in personally. You can choose from various options to contact the municipality. These are listed for you below.
- Telephone contact
- In writing
- Visiting addresses and opening times
Telephone contact
The municipality's general telephone number is 14 070, available Monday to Thursday from 8.30am till 17.00 , Fridays from 8.30 am till 16.00.
When you call from abroad please dial +31703009000
The Reporting and information centre
14 070 is the telephone number that you can call 24 hours a day, 7 days a week.
One of the improvements in the municipality's service provision is the menu driven telephone reporting and information centre. You know the routine: "For information about passports, press 3." It has been proven that the caller obtains the desired information or is connected to the right person much faster. And it keeps the lines open for the next caller.
Neighbourhood management, Public Spaces Reporting Point
14 070 is the telephone number for reports, questions and comments about (the maintenance of) public spaces. Loose pavement slabs, broken park benches or an out-of-order streetlight.
Read more about waste collection and large domestic waste etc. ...
E-Mail or letters?
When do you send a letter and when could this be an e-mail?
For many cases you can use special forms or send us an e-mail message, but not all circumstances allow this fast way of submitting your request. Formal matters, including letters of objection, must be sent to the municipality in writing (which means by letter).
Formal questions are sent by letter. Consider here:
- objection letters in the sense of the General Administrative Law Act;
- requests for orders and subsidies (unless the municipality has expressly indicated otherwise);
- request for donations or other contributions (that can be valued in cash terms);
- complaints about the council, or its individual members, and about executives.
E-mail may be sent in the case of:
- involvement reactions and opinions on planned decisions, unless the law specifies that these must be submitted in writing;
- reports and complaints to departments that offer this facility on the municipal website;
- informal requests for information;
- informal communications.
Reports or questions using the e-mail form
To ensure that the right department can deal with your question or comment as quickly as possible, you can choose one of the e-mail forms prescribed here:
- A question or comment about the municipality's products and services
- Report or complaint about public spaces
- A general information question to the municipality
- A question or comment about this website
In writing
The municipality has one postal address for all written contact.
Leidschendam-Voorburg Municipality
for the attention of .....
PO Box 905
2270 AX Voorburg
Visiting addresses and opening times
- Service centre
- Municipal executive
- Municipal council
Service Centre Leidschendam-Voorburg
The Service Centre Leidschendam-Voorburg is established at Koningin Wilhelminalaan 2, 2264 BP Leidschendam.
Opening times (Services are only available on appointment)
Monday 8.30 - 16.00
Tuesday 8.30 - 16.00
Wednesday 8.30 - 16.00
Thursday 8.30 - 20.00
Friday 8.30 - 12.00
Appointments can be made via the website (in Dutch only) or by telephone: 14 070.
When visiting the service centre, always collect a visiting number from the automatic informationcounter.
Informationpoint Voorburg
Information Point Voorburg is established at ’t Swaentje, Herenstraat 76, 2271 CH Voorburg.
Monday 13.00 - 16.00
Tuesday till Thursday 9.00 - 16.00
Friday 9.00 - 12.00
Here you can:
- find the City counsel meeting reports
- obtain assistance for making an appointment through the website
- visit the website of the municipality
- leaflets
At the information point you can not:
- request for a driver's license or passport
- obtain an inspection of building plans
- obtain other municipal products and services
Municipal executive
It is always possible to come along for a talk with the mayor or a member of the municipal executive.
They will be glad to meet with you in the Town Hall, Raadhuisplein 1, 2264 BP in Leidschendam.
The municipal executive holds weekly walk-in surgeries on Mondays from 9 to 10 a.m. You can make an electronic appointment.
An appointment on another day or time is also possible. Just contact us by telephone.
The mayor does not conduct a walk-in surgery. If you want to talk to him, make an appointment via his secretary on telephone number 070 - 3009068.
Municipal council
Want to visit a meeting of the municipal council, attend a committee meeting or go to a political party surgery?
Huize Swaensteyn, Herenstraat 74 in Voorburg is the place where these meetings take place. All council and committee meetings start at 7.30 p.m.
For more information about the municipal executive and the meetings look at the website of the Council and its information system.